Shipping Policy
Overview
This Shipping Policy covers our approach to processing and delivering physical products. We focus on prompt, safe delivery with transparent communication throughout.
Order Processing
Orders are processed during normal business hours upon payment confirmation. High demand or holidays might cause slight delays. Any significant delays will be promptly communicated.
Shipping Choices
We collaborate with reliable courier and postal services for dependable delivery and tracking. Available shipping options may vary based on your location.
Estimated Delivery Times
Delivery periods vary by destination. Domestic shipments generally arrive in 5–14 business days, while international orders may take 10–21 business days.
Shipping Restrictions
Certain regions might impose import restrictions or delivery limitations. Customers need to ensure their addresses are accurate and receivable.
Damaged or Lost Packages
If your order is damaged or lost, contact us right away. We will coordinate with the courier to find the best possible resolution, potentially including a replacement or refund.
Custom Duties and Taxes
International orders may incur duties or taxes, dictated by the local authorities. These are the recipient's responsibility.
Delivery Confirmation
Once a courier confirms delivery to the provided address, the responsibility transfers to the recipient.
Policy Adjustments
We may periodically update this Shipping Policy. Changes will be publicized on this page.